1. What are your hours? 9:30 to 6:30 Monday through Friday and 9:00 to 6:00 on Saturday at the Dairy Store. Our new store on Gage is open from 9:30 to 6:30 Monday through Friday, 10:00 to 5:00 Saturday. Closed on Sunday.

2. Where are you located?  The Farm Store is at 3320 SE Tecumseh Rd. Tecumseh Ks. Our Gage store is located at 724 SW Gage Blvd.

3. How do you get to the Dairy Store?   From Lawrence – Highway 40 to 45th St going west. Pass Shawnee Heights Rd. Turn north at Tecumseh Rd.  From West Topeka –  I-70 to last free exit. Follow roundabout to Croco Rd. Turn south to 29th St. Turn east; 1 ½ miles to Tecumseh Rd. Turn south – ½ mile to the farm.  Alternative – Take 470  to Topeka Blvd exit. Turn south to 45thSt. Turn east – past Lake Shawnee to Tecumseh Rd. Turn north to farm. From North Topeka, Meridan, etc… - Take Highway 4 south across the river. Exit at Highway 40. Turn east to Tecumseh Rd. Turn south. You will cross over the Turnpike. Stop sign at 29th St. Continue on ½ mile to the farm.

4. Do you do tours?  We do offer tours for groups. Call or email the farm to make arrangements. Individuals and families are also welcome at any time to walk around the farm, visit the calves, watch bottling (if you are here at the right time).

5. When do you milk? Can we watch? We milk twice a day. Tim starts the a.m. shift at about 3:30 am and milks again about 12 hours later. Unfortunately, we can’t take people back into the milking parlor for safety reasons.

6. When do you bottle?  Bottling is really probably the shortest phase of the processing. While we may bottle 2 or 3 times a day, the time is entirely dependent upon how long it takes for the milk to process (to reach the right temperature) so we can put it in the bottles. If you are interested in watching the bottling, we advise you to phone ahead to get an estimate of when the next batch will be ready.

7. Are you still making flavored milk and when will they be available? Iwig Dairy offers a variety of flavors, but not all are available at all times. Flavors are dependent upon the number of bottles we have in stock. When we are short on bottles we are unable to make additional flavors. If we are able to make additional flavors, it will generally happen before the weekend, just before the Farmer’s Market. You may call to see if we have additional flavors at that time.

8. What flavors of milk do you make? We offer, when available – Chocolate (always available), Strawberry, Banana, Orange Cream, Cookies and Cream, Root Beer, Cappacino and Egg Nog. All flavored milk is made with whole milk.

9. Does your milk have Vitamin D? ALL milk has Vitamin D.

10. Do you sell yoghurt, sour cream or cottage cheese?  We do not. At present, we do not have the space or equipment to allow us to offer these products.

11. Where do the other resale products come from? Holmes Made products come from Wichita. Great Harvest Bakery breads are from Lawrence. Grandma Hoerner’s is from west of Topeka. Other jellies and granola come from Melvern. The honey comes from Big Springs. The cheese comes from Alma.

12. Are you certified organic? Tim treats his cattle humanely by providing antibiotics and delousing for animals on an as needed basis to treat medical conditions and to best maintain their health. Any milk from a cow treated with antibiotics is dumped so not to contaminate the milk sold at our dairy.  (Certified organic dairies do not use antibiotics or delousing products.)

13. Are your cows pasture fed? The cows have access to pasture every day during pasture season.

14. What do I do with the bottles? Where can I return them? You may return half gallon bottles at any store where Iwig milk is available, including at the Farm Store. Pints, quarts, and gallons are best returned to the Farm Store (as other outlets may not honor them).

15. How long does your butter last? Butter lasts indefinitely in the freezer or refrigerator. Our butter has no preservatives, so if you leave it at room temperature, we recommend that you put what you can use in a week or less in another container and  put the rest in the refrigerator.

16. Tell me about your buttermilk. This is sweet cream buttermilk. It is not the same stuff (cultured buttermilk) that you buy in the stores. Sweet cream buttermilk is the milk that is left after making butter. It tends to have chunks of butter floating on top. Be alerted that if you are planning on cooking with this that most recipes today that call for buttermilk assume you are using cultured buttermilk, which interacts with the leavening to make things rise. This buttermilk is not cultured.

17. Do you sell whipping cream (or half and half)? We sell real cream. It can be used as whipping cream.

18. Where can we buy your products? What days do you deliver to these locations? Refer to our list of distribution sites. We sell in Topeka, Lawrence, Leavenworth, Manhattan and a number of the surrounding communities. We are also at the Topeka Farmers Market.

19. Where does your hamburger come from? What is the fat content? The hamburger comes from our own animals. As dairy cows, they have very low fat content, probably comparable to the 93/7 you buy in the stores.